A growing library for dealer principals, GMs, and F&I leaders. Honest writing about what's changing on the floor and what to do about it.
The regulatory landscape for U.S. auto dealers reshaped itself in early 2026. The FTC named individual executives in complaints. State AGs filled a federal void. This brief is what every dealer principal and F&I director needs to know, in plain English.
The room next to the showroom drives a third or more of dealership profit and runs on tools that haven't meaningfully changed in twenty years. This paper distills what's breaking, what good looks like, and how the right kind of AI gives the people in the room a fair fight.
What the $4 million Manchester City Nissan settlement says about the record your F&I office is creating today.
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Three forces converged in the last 24 months that make a real F&I rebuild possible, and risky to delay.
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The pit crew never replaces the driver. What dealer leaders should ask of any AI before letting it near the F&I box.
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What's coming for the dealer stack: agentic AI, compliance-as-code, the fragmentation reckoning, and what dealers should plan for now.
Read article →The design partner program is forming, with The Dealer's Concierge as our distribution channel into the dealer market. Join the waitlist to shape AiF&I before general availability.
