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Design partner program launching late 2026

One platform
for your entire F&I operation.

Unify your F&I operation. One platform. Faster deals, better compliance, higher profits. AiF&I replaces 5 to 8 fragmented F&I systems with one AI-powered platform. Built by dealers, for dealers.

F&I Desk · Staff-facing
app.aifandi.com/dashboard Dashboard Deal Queue Menu Builder ComplianceGuardian Reporting Dealer Brain Agent Studio Dashboard Today, Wednesday, November 4 Search deals… NL PVR · MTD $2,847 ▲ +12% vs LM ACTIVE DEALS 14 3 awaiting compliance 7 in funding COMPLIANCE All clear OFAC: 14/14 cleared NY disclosures: live Deal Queue View all → CUSTOMER VEHICLE PVR STATUS JM J. Martinez #4450 '24 Telluride EX $48,200 $3,140 +$312 AI Menu open SP S. Patel #4451 '25 CR-V EX-L $36,890 $2,640 Funding RC R. Chen #4452 '24 Malibu LT $32,140 $2,890 Funded DK D. Kim #4453 '25 Sienna XLE $44,560 $0 Credit K Kai · Deal Architect For deal #4450 SUGGESTION VSC + GAP Match score: 92% Lender status: +$312 RATIONALE 35K-mile lease. Buyer profile: family SUV, urban driver. Apply suggestion
Dealer Brain · Integrated Context Engine
CDK DMS Deal feed · synced 2m RouteOne 128 rate sheets · live TDC Compliance Policy feed · synced 4m Store Handbook 412 docs · indexed Dealer Brain RAG CORE Deal Architect Compliance Guardian Rate Aggregator Performance Coach Customer Advocate 34,216 context objects 4,105 deals indexed 90s freshness ● GLBA update ingested 14:32
The AiF&I Customer Advocate on iPad, walking a customer through their monthly payment preference Customer Advocate
Designed to integrate with existing DMS, credit platforms, and compliance tools
CDK Global Reynolds & Reynolds Tekion Dealertrack RouteOne ComplyAuto
$50–100K
Annual cost of manual F&I per rooftop1
$2,534
F&I PVR, public groups2
$4.89M
Judgment per manager, personally3
$75M+
In charges eligible for full refunds4
1 AI Assist internal estimate built on CDK 2026 Friction Points Study inputs.  ·  2 Haig Partners, Q3 2025 Haig Report, publicly traded U.S. dealer groups, up 5.2% year over year.  ·  3 Judgments entered against each of two sales managers in the Manchester City Nissan matter, stipulated as consumer injury and suspended on sworn financial statements. D. Conn., No. 3:24-cv-00012.  ·  4 April 2026 FTC and Maryland AG settlement with Lindsay Automotive Group: a $3.1M civil penalty to Maryland plus full refunds to eligible consumers, who were charged more than $75M between April 2020 and December 2025.
The state of F&I

The most profitable department.
And the least automated one.

Every dealership runs F&I on 5 to 8 disconnected systems, manual paperwork, and tribal knowledge that walks out the door with whoever is holding it. Fifty-two percent of dealers report more than four solutions in the front office alone (CDK 2026 Friction Points Study). The result is leaked revenue, slow deals, frustrated customers, and a compliance record nobody can produce on demand.

$50–100K

Annual cost per rooftop

Per dealership in admin overhead, redundant data entry, and rework across the 5 to 8 disconnected F&I systems most stores juggle daily.

50 pts

Of NPS swing on wait time

Shoppers waiting 15 to 30 minutes for the F&I manager scored +28. Past an hour it went to -22. That is a 50-point swing, and it follows the customer into service and OEM standing. CDK 2026 Friction Points Study, pp. 18-19.

$75M+

Eligible for full refunds

The April 2026 FTC and Maryland AG settlement with Lindsay Automotive Group: a $3.1M civil penalty to Maryland plus full refunds to eligible consumers, who were charged more than $75M between April 2020 and December 2025. California SB 766 is operative October 1, 2026. Executives are being named personally in complaints.

New industry brief · Version 1.1 · September 2026

F&I Compliance Just Got Personal.

Twenty-three pages on what changed in 2026, what is still scheduled before year end, and a nine-item plan any rooftop can run. Written for operators, not lawyers. Every figure carries a source.

97
Dealer groups warned by the FTC in a single day, March 13, 2026
$4.89M
Judgment entered against each of two sales managers personally, D. Conn. No. 3:24-cv-00012
19
States with a comprehensive privacy law live as of January 1, 2026
The platform

One platform.
End to end.

AiF&I unifies deal structuring, compliance, and performance into one intelligent surface, with a real human-in-the-loop F&I manager always in command. Built around the people who actually run the floor.

Deal #4450 · J. Martinez CREDIT · COMPLIANCE · MENU · DOCS · FUND VSC · 7yr/100K $48/mo · $2,890 retail Recommended by Kai GAP coverage $22/mo · $695 retail + recommended
Module · F&I Desk

One workspace from credit pull to funding.

Stage-by-stage deal jacket with live compliance gating. Kai surfaces menu suggestions matched to the customer, the OEM, and the lender that just approved them.

Live deal jacket Menu intelligence Auto-disclosures
PVR by Manager · MTD M. Singh $3,140 A. Reyes $2,840 L. Chen $2,560 D. Park $2,180 J. Wallace $1,890
Module · Admin Portal

Run the floor from one screen.

PVR per manager. Penetration by product. Compliance gates, exception queues, and reporting that answers the question in plain English.

Real-time PVR Menu Builder Reporting
CDK DMS Deal feed · 2m RouteOne 128 sheets · live TDC Compliance Policy · 4m Dealer Brain RAG CORE Deal Architect 3 more agents Customer Advocate 34,216 context objects · 90s freshness
Engine · Dealer Brain

Your dealership's integrated context engine.

The proprietary RAG layer. Handbooks, talk tracks, lender rate sheets, state disclosure requirements, and live deal data, all available to every agent in the platform.

RAG knowledge base Tag management Visual flow mapper
Kai · Deal Architect Tunable parameters Assertiveness 72% PVR Optimization 85% Customer Sensitivity 90%
Module · Agent Studio

Tune your AI to your dealership.

Five specialized agents (Deal Architect, Compliance Guardian, Rate Aggregator, Performance Coach, Customer Advocate) coordinated by the Dealer Brain, with sliders for assertiveness, PVR optimization, and customer sensitivity. Staff approves before anything is final. Every store runs differently. So does Kai.

Core + custom agents Visual flows Per-store tuning
Tour the full platform →
Built for the people who close the deal

Every F&I manager arms up with their own intelligence.

Real-time PVR with peer benchmarks. Lender mix recommendations. Per-deal coaching grounded in what actually works for the customer in front of them.

  • Real-time PVR percentile by region and OEM
  • Lender mix recommendations and submission tracking
  • Per-deal coaching from your dealership's own playbook
  • Performance dashboard that shows what's converting and what isn't
My Performance · M. Singh November 2026 · MTD PVR · MONTH-TO-DATE $3,140 ▲ +18% vs target · Top 12% region PRODUCT PENETRATION VSC 68% GAP 52% Maintenance 31% K Kai · Performance Coach Based on your last 30 deals You're closing maintenance plans 18% below your peer group. Family SUVs and minivans (Telluride, Sienna, CR-V) convert at 64% with a payment-anchored pitch. Try the “$23/mo” framing on deal #4450. Apply pitch Why this?
Customer Advocate

Your customer's side of the desk.

The F&I office is consistently the lowest-rated stop in the customer journey, and the wait-time curve is why. AiF&I puts a dedicated agent on the customer's side: a dealership-branded avatar that reads the person in front of it and adapts language, pace, and depth of explanation to match. Your F&I manager supervises every session, one tap away.

01

They set the terms.

The customer picks the payment target and the pace. The Advocate builds the presentation around both.

02

They see everything.

Menu options and federal and state disclosures explained inline, in their language, at their depth. Nothing buried in a packet.

03

They sign informed.

Every decision documented as it happens. A process designed to lift CSI, raise penetration, and cut chargebacks.

AiF&I Customer Advocate guiding a customer through payment preferences on iPad
Customer Advocate · in-store session
Your numbers

What is actually on the table.

AiF&I has not published pilot results, so this is not a projection of what the platform returns. It is what the published research says is sitting in an average F&I department, with the source on every line.

Modeled to your floor.

We build the model with you, from your unit volume, your current PVR, your software spend, and your headcount. Every input carries a named source, and we show you where each one comes from.

Your unit volume Your current PVR Your software spend Your headcount
The per-vehicle gap
$634–$834
Between the $2,534 public-group average and the $1,700 to $1,900 all-dealer average. Haig Partners Q3 2025; JM&A Group and StoneEagle.
Hard costs per rooftop, per year
$50K–$100K
AI Assist internal estimate built on CDK 2026 Friction Points Study inputs.
NPS swing on F&I wait time
50 points
+28 at a 15 to 30 minute wait, -22 past an hour. CDK 2026 Friction Points Study, pages 18 and 19.
Why dealers choose AiF&I

Six reasons.
One platform.

Built by dealers, for dealers. The Letsios family didn't study this market. They ran it. More than fifty years of automotive retail experience between them, twenty-two of Marina's at the F&I desk. Every system AiF&I replaces, they've used.

Revenue, not overhead

Real-time deal structuring, cross-lender rate comparison, and AI-tailored menus lift PVR on every deal. Higher penetration. Higher conversion. More profit per vehicle.

Compliance built in

Continuous monitoring, disclosure tracking, and a deal record built to be produced on demand. Recent FTC enforcement has reached full refunds on more than $75M in charges at a single group, with individuals named personally alongside the entity. AiF&I is built so the record exists before anyone asks for it.

Consistency at scale

Your team performs whether the star is in the seat or not. The Dealer Brain captures institutional knowledge so expertise stays with the dealership when people change. Turnover stops hurting.

Designed for fast deployment

Pre-trained on F&I best practices. Modern architecture designed to integrate with existing DMS, credit platforms, and compliance tools. Phased rollout matched to dealership readiness.

Five agents. One brain.

Deal Architect, Compliance Guardian, Rate Aggregator, Performance Coach, and the customer-facing Customer Advocate work together under the Dealer Brain. Specialized AI for each part of the deal, coordinated as one layer. Staff approves before anything is final.

Replaces 5 to 8 systems

One contract instead of eight. Pricing tools, compliance monitors, deal coordinators, document generators, and lender portals consolidated into a single AI-powered platform that keeps the data clean.

Distribution · The Dealer's Concierge

A working channel
into the dealer floor.

Cold outreach into a dealer group is slow and expensive work. AiF&I goes to market through The Dealer's Concierge, a compliance and sales-process platform already deployed in dealerships and already trusted by the people who would have to say yes.

  • 30+ rooftops introduced to the AiF&I design partner program through the channel
  • 50+ rooftops behind them in the channel's pipeline
  • Warm introductions to the decision maker, not a cold list
  • Joint go-to-market with a founder-aligned distribution partner
30+
Rooftops introduced through the channel
50+
Rooftops behind them in the channel's pipeline
Live
TDC platform deployed in dealerships today
Channel
The Dealer's Concierge is our route into the dealer market
Marina and Nick didn't study this market. They ran it. Twenty-two years at the F&I desk. More than thirty across multiple dealer rooftops. Every system AiF&I replaces, they've used. Every audit it automates, they've sat through. Every customer it serves, they've sat across from.
AI
The founding teamAI Assist, Inc.
White paper · 13 pages

F&I Is Broken. Here's how to fix it.

The room next to the showroom drives a third of dealership profit and runs on tools that haven't changed in twenty years. Read the AiF&I take on what's breaking, what good looks like, and how the right kind of AI gives F&I managers a fair fight.

Design partner program
launching late 2026.

The design partner program is forming, with The Dealer's Concierge as our distribution channel into the dealer market. Join the waitlist to shape AiF&I before general availability.